Pays you cash benefits for specific injuries and events resulting from a covered accident.
Download PDFAccident insurance, provided through Aflac, helps pay for costs that arise from covered accidents. The plan provides 24-hour coverage, which means you can rest easy, knowing you’re protected. Aflac accident insurance pays cash benefits that you can use any way you see fit.
The COVID-19 pandemic is continuing to have an impact on all aspects of our lives. Here is an overview of the benefits and resources Allscripts offers to help support you during this challenging and uncertain time.
Our team will provide updates as new information become available.
If you have COVID-19 symptoms or believe you were exposed to a confirmed case of the virus, contact your health care provider immediately.
If you are enrolled in one of Allscripts (Cigna) medical plans, you can find information about coronavirus care and coverage by visiting Cigna’s Coronavirus Resource Center. You have access to a dedicated support team for claims related to coronavirus (COVID-19) testing.
Contact Cigna at:
If you can’t (or prefer not to) visit a doctor in person, Allscripts medical plan participants can still get care for many health concerns through Cigna Telehealth Connection with MDLIVE. You and your covered dependents have 24/7/365 access to MDLIVE board certified primary care doctors and pediatricians by online video or phone.
To avoid the pharmacy, get your prescription medications delivered to your home:
The CARES Act that was enacted into law on March 27, 2020, allows you to use your health savings account (HSA) or health care flexible spending account (FSA) to pay for over-the-counter (OTC) medications and supplies without a prescription. These items, along with menstrual care products, are now considered qualified expenses by the IRS. This change is retroactive to January 1, 2020. This means that you are able to use your HSA or health care FSA to purchase any eligible OTC items throughout 2020 and beyond.
Significant changes in familiar routines and uncertainty about the future can lead to stress, anxiety or depression. Optum Live and Work Well, Allscripts’ Employee Assistance Program (EAP) provider, is ready to help with small issues, big problems and everything in between, such as:
You and your family can access free support or get in touch with a licensed counselor anytime 24.7 by contacting the Live and Work Well EAP at:
You can also access the EAP’s COVID-10 support center to find answers to frequently asked questions, articles, videos, coping strategies and more.
The EAP provides two additional programs that provide support when and where you need it:
TalkspaceAlong with its many EAP resources, Optum Live and Work Well offers Talkspace, which lets you connect with a licensed therapist via private texting and live video sessions. You also have access to psychiatrist services and other online resources.
Once you register with Talkspace, you can:
To get started, call the EAP at 866.248.4094 to obtain an authorization code prior to registering (first visit only), choose a provider, and message anywhere, anytime. Or go to talkspace.com/connect for more information.
Sanvello AppOn-demand help with stress, anxiety and depression
The Sanvello app is available to you at no extra cost as part of Allscripts EAP benefits. This top-rated self-help app uses clinically validated techniques such as cognitive behavioral therapy (CBT) – a type of psychotherapy that has been shown to be especially effective for individuals experiencing high levels of stress, or symptoms of anxiety and depression:
If you are enrolled in an Allscripts medical plan, you have another resource to help with stress, depression, addiction or other mental health issues: MDLIVE behavioral health. You can see a counselor or psychiatrist using the MDLIVE website or mobile app through a secure, live video connection. Connect using your laptop or smart phone from anywhere you’re comfortable. Your provider will work to understand how you’re currently feeling as well as any important history, what you’d like to accomplish, and then work with you to identify the right treatment plan for you.
Contact MDLIVE:
Allscripts offers free money coaching for employees and their families. These one-on-one phone sessions are confidential and conducted with certified financial planners, tax experts, and family law and estate planning specialists. Discuss subjects like debt, credit, spending, mortgages, loans, taxes, retirement, investing and more. Schedule by calling 888.724.2262 or going online to cigna.mysecureadvantage.com.
CAPTRUST is an independent investment advisory firm that provides investment advice to Allscripts associates who need help navigating their retirement benefits. CAPTRUST will not sell you any products – their services are made available to you as part of the Allscripts Retirement Savings Plan.
The easiest way to make an investment advice phone appointment is to schedule it online at www.captrustadvice.com or you can call CAPTRUST at 800.967.9948.
You work hard, so it’s important to take time away from work to recharge with our paid time off (PTO) program and holidays. Plus you get one paid day off each year to do volunteer work, if you choose.
If you need to take time off for your health or family needs, you can do so with our leave benefit programs.
For details on PTO, including the Allscripts’ PTO policy, go to Allscripts intranet and visit the Benefits page.
New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve
Christmas Day
Floating Holiday
Allscripts offers a variety of leaves of absence for different reasons, including disability, FMLA, military or state-specific leaves. You also may be eligible for family and medical leave.
Family and Medical Leave coverage provides unpaid job-protected leave for certain family and/or medical reasons. To be eligible, you must be employed by Allscripts for at least 12 months and have worked a minimum of 1,250 hours during the previous 12-month period.
All leave of absences, including disability, FMLA, military, or state-specific leave, must be called into New York Life as soon as you are aware of your need to take a leave.
What you need, when you need it. Group critical illness insurance pays cash benefits that you can use any way you see fit.
Download PDFChances are you may know someone who’s been diagnosed with a critical illness. You can’t help notice the difference in the person’s life—both physically and emotionally. What’s not so obvious is the impact a critical illness may have on someone’s personal finances.
That’s because while a major medical plan may pay for a good portion of the costs associated with a critical illness, there are a lot of expenses that may not be covered. And, during recovery, having to worry about out-of-pocket expenses is the last thing anyone needs.
Even a small trip to the hospital can have a major impact on your finances. Here’s a way to help make your visit a little more affordable.
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Even a minor trip to the hospital can present you with unexpected expenses and medical bills. And though you may have major medical insurance, your plan may only pay a portion of what your entire stay entails.
That’s how the Aflac group supplemental hospital indemnity insurance plan can help.
It provides financial assistance to enhance your current coverage. So you can avoid dipping into savings, or having to borrow to cover out-of-pocket-expenses health insurance was never intended to cover. Like transportation and meals for family members, help with child care or time away for work, for instance.
In addition to providing you with cash benefits (unless otherwise assigned) during a covered hospitalization, Aflac’s group supplemental hospital indemnity plan has been designed with much more in mind, such as:
Quality legal assistance can be pricey. And it can be hard to know where to turn to find an attorney you trust. For a monthly fee, you can have a team of top attorneys ready to help you take care of life’s planned and unplanned legal events. MetLife Legal Plans, formerly known as Hyatt Legal Plans, gives you access to the expert guidance and tools you need to handle the broad range of personal legal needs you might face throughout your life. This could be when you’re buying or selling a home, starting a family, dealing with identity theft, or caring for aging parents.
Reduce the out of pocket cost of legal services with MetLife Legal Plans.
Our service is tailored to your needs. With network attorneys available in person, by phone, or by email and online tools to do-it-yourself or plan your next move — we make it easy to get legal help. And, you will always have a choice in what attorney to use. You can choose one from our network of prequalified attorneys, or use an attorney outside of our network and be reimbursed some of the cost.
Best of all, you have unlimited access to our attorneys for all legal matters covered under the plan. For a monthly premium conveniently paid through payroll deduction, an expert is on your side as long as you need them. When you need help with a personal legal matter, MetLife Legal Plans is there for you to help make it a little easier.
For added protection, your spouse and dependent children are also covered.
Insurance that provides a benefit after the deductible to cover veterinary costs. Handled through direct billing.
Cigna’s financial wellness program My Secure Advantage is available to support the financial health of your household, at no additional cost to you. The program offers confidential money coaching, identify theft protection and will preparation services.
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Allscripts encourages associates to support non-profit, community, and public service organizations. We proved all regular full-time associates with (1) day each calendar year to perform external volunteer work for an organization of their choice.
Adding to your family by adopting a child is wonderful and exciting. However, we know it also involves a lot of planning, legal work and expense. Allscripts can help you offset those costs with our adoption benefit. You can get reimbursed up to $2,000 per child for eligible adoption-related expenses, such as reasonable adoption fees, court costs and attorney fees.
Associates can start the process for the adoption benefit logging a ticket at ServiceNow.
Health Advocate can help you with many healthcare-related needs, including finding an in-network provider, understanding medical bills, clarifying benefits, assisting with Medicare and supplemental plans, advice and support with treatment decisions and much more!
Help is only a phone call away!
Benefits-eligible Allscripts associates and their families have access to Health Advocate, the nation’s leading healthcare advocacy and assistance program. This service is provided at no cost to you and is available to you, your spouse/domestic partner, children, parents, and parents-in-law, regardless of whether you or they are currently covered by an Allscripts Medical plan.
When you call Health Advocate, you’ll be assigned a personal health advocate (PHA) who can help you:
Allscripts offers EAP services with confidential advice, short-term counseling, and referrals for a variety of issues. Examples include: crisis support, legal consultation, convenience services, financial wellness, childcare, hospitalization, and much more.
It’s understandable to occasionally experience anxiety and fear, especially during the COVID-19 health crisis. If you want to talk to someone about your concerns, you can find the help you need through Allscripts’ Employee Assistance Program (EAP) Live and Work Well.
Now you can get the extra support you need in a way that works for you. With Talkspace, you can reach out to a licensed, in-network Employee Assistance Program Provider, 24/7.
Here’s how Talkspace can fit your life:
To get started, call your Employee Assistance Program at 866.248.4094 to obtain an authorization code prior to registering (first visit only), choose a provider, and message anywhere, anytime. Contact talkspace.com/connect
As part of your EAP benefits, you can download the Sanvello app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression — anytime. Connect with powerful tools that are there for you right as symptoms come up. Stay engaged each day for benefits you can feel. Escape to Sanvello whenever you need to, track your progress and stay until you feel better.
It’s important to keep growing and achieving your career goals. Allscripts’ Education Assistance Reimbursement Program (EARP) is available to help you continue your education and strengthen your skills. It reimburses qualified educational expenses, up to $5,250 per calendar year, for associates who take classes through accredited institutions, including colleges and universities. To be eligible, you must be a full-time associate with at least six months of service and meet certain criteria.
For more information, refer to the EARP policy and application on the Benefits Intranet page.
Allscripts provides all associates with Business Travel Accident (BTA) coverage while traveling on business. BTA benefits provide a variety of programs to help ensure your safe, pleasant and successful business travel. You are automatically covered under this policy.
The BTA insurance also provides medical coverage (up to $1 million) for those who travel outside their work country for less than 90 days.
Download PDFProvides help with issues such as lost passports, lost or stolen baggage assistance and emergency phone interpretation.
Helps with security evacuations, safety advisories and language translations.
Assists with event ticketing, reservations and ground transportation coordination.
Keeps your personal information safe while traveling.